NatalDay is run by Munro Software Company LLC in Arizona. This page says what we collect, why, who handles it, how long we keep it and how to delete it. Questions: munrosoftwarecompany@gmail.com
What we collect
- Email and password. Your email address identifies your account. Supabase stores the password in hashed form.
- Birth date, birth time and birth place, with the coordinates and UTC offset of that place. You can tell us you do not know your birth time.
- Plan status. Your plan, your trial end date and your Stripe customer id. If you came through a creator's link, also that creator's code, which we save with your login when you create your account.
- Payment details. You give these to Stripe on its own checkout page. We do not see or store your full card number.
- Feedback text. What you write in the feedback form, plus the email address and creator code if you choose to add them.
- Renewal consent record. The date you agreed to the renewal terms and which version you agreed to.
- Daily email setting. Whether you get the daily email, the date we last sent it, and a random code that makes the link to stop it work only for you. See The daily email.
- Step counts. Daily totals of how many browsers reached each step of the site, by creator code. They hold no details about you. See Counting visits.
Your browser also keeps your sign-in session, any creator code, the list of steps it has already counted and any birth details you entered for the free preview on your own device. We use no advertising pixels.
Counting visits
To learn which creators' videos bring people to NatalDay, and where people stop, the site counts five steps: arriving at the site, seeing the free chart preview, creating an account, seeing the plans, and going to checkout. Each step is counted once per browser and creator code.
When you reach a step for the first time, your browser sends us the name of the step and the creator code from the link you followed, if there was one. Nothing else is in that message: no birth details, no email address and no account details. We add 1 to that day's total for that step and code. We do not store your IP address, your account, or anything that could tell your visit apart from anyone else's. The totals are kept in our database at Supabase, and only we read them.
Your browser remembers which steps it has already counted, in its local storage on your own device, so a reload is not counted again. That list never leaves your device. Clearing your browser data removes it.
We also count how many plans began from each creator's link, from the creator code saved on your subscription, as described under Plan status above.
The free preview
You can see a free preview without an account. It runs in your browser. The birth date, birth time and birth place you enter are not sent to us or to anyone else. Your browser downloads our place list and reading text, and those requests hold none of your details.
Your browser keeps those details in its local storage on your own device, so the form can be filled in for you when you sign up. They stay there until you save them to your account, sign in to an account that already holds birth details, delete your account, press Forget my details or clear your browser data. They reach Supabase only when you save them to your account.
The daily email
While you are on a free trial or a paid plan, we email you the day's reading each morning. It holds the day's first line, what is new in your chart since yesterday and a link to the site. It never holds your birth date, birth time or birth place.
To write it, our server code at Cloudflare reads your birth details from our database at Supabase, works out the day's reading and hands the finished email to Resend to deliver. Cloudflare keeps none of it after that.
Every daily email has a link to stop it, and the unsubscribe button in your mail app works too. Stopping it does not change your plan, and the same page lets you turn it back on.
Why we collect it
- Birth details, to work out your chart and show your daily reading.
- Email and password, to run your account and send account messages. Your email address also receives the daily email while you have a plan, unless you stop it.
- Plan status and payment details, to bill you and give you the plan you paid for.
- Creator codes and step counts, to count visits, sign-ups and plans from each creator and to see where people stop.
- Feedback text, to improve the site and to reply if you asked us to.
- The renewal consent record, to prove you agreed, as California's auto-renewal law requires.
Who processes it
These companies handle data for us so that the site can run.
- Supabase hosts our database. It holds your account, birth details, plan status, feedback, consent records and the daily step counts.
- Stripe takes payments and runs subscriptions. It receives your email address and payment details, not your birth details.
- Cloudflare hosts the site and runs its server code, so it handles web requests, including your IP address. For the daily email that server code also reads your birth details from Supabase each morning to work out your reading, and keeps none of it.
- Resend delivers our email. It receives your email address and the message we send you. For the daily email that message holds the day's reading worked out from your chart, but never your birth details.
No sale or sharing of data
We do not sell your data. We do not share your data with anyone except the processors above, or where the law requires it. Your birth details are stored only at Supabase. Cloudflare's servers use them to write the daily email and keep none of it. No other outside company receives them.
How long we keep it
- Account, birth details, plan status and the daily email setting: until you delete your account.
- Feedback: until we no longer need it, or until you ask us to delete it. Feedback is not linked to your account, so deleting your account does not remove it. Email us and we will.
- Step counts: for as long as they help us, as they hold nothing about you.
- Renewal consent record: see below.
How to delete your data
Sign in and use the Delete my account button under Your account. You do not need to email us. It cancels any subscription straight away, deletes your Stripe customer record, and deletes your account and birth details from our database. Stripe may keep records of past payments where the law requires it. If you cannot sign in, email us.
What we keep after you delete your account
If you ever started a subscription, the renewal consent record is kept after account deletion until its retention date. California law requires us to keep it. The retention date is 3 years after you agreed or 1 year after your subscription ended, whichever is later. We delete the record automatically once that date has passed.
The record holds your Stripe customer id, your subscription id, a one-way hash of your email address, the date you agreed, the version of the terms you agreed to, the date your subscription ended and the retention date. It holds no birth details.
Age
You must be 13 or older to use NatalDay. We do not knowingly collect data from children under 13. If we learn an account belongs to a child under 13, we delete it. Tell us at the email address on this page.
Changes
If this policy changes, we will update this page and its date. If a change matters to how we use your data, we will also tell you by email.